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◄ Uses Case

Quality management Internal processes

SAP Image
  • QM message created
  • Documentation
  • Knowledge Management
  • QM message PM
  • PM data
  • Update QM message
  • Connection to PM
Jira Image
  • Create QM message/task
  • Capture problems/pictures (mobile)
  • Start PM process in service/ QM/ plant maintenance team
  • See PM or PP data
  • Connect to Knowledge Management / Confluence
Use Case description:

A QM notification for a production station is created in SAP or Jira. In Jira, a QM process is initiated for the service or QM team to track the problem and solve it sustainably. Linked data from the SAP modules, such as PM or PP, can be viewed. Entries can be created and linked in SAP Knowledge Management/Confluence. The status of the QM notification is updated in SAP and supplemented with information and links.

Employee benefits:

Employees benefit from consistent processes and information between SAP and service or QM teams outside of SAP. Further QM measures can be organised in SAP and Jira.

More Cases

◄ Uses Case

Quality management Internal processes

SAP Image
  • QM message created
  • Documentation
  • Knowledge Management
  • QM message PM
  • PM data
  • Update QM message
  • Connection to PM
Jira Image
  • Create QM message/task
  • Capture problems/pictures (mobile)
  • Start PM process in service/ QM/ plant maintenance team
  • See PM or PP data
  • Connect to Knowledge Management / Confluence
Use Case description:

A QM notification for a production station is created in SAP or Jira. In Jira, a QM process is initiated for the service or QM team to track the problem and solve it sustainably. Linked data from the SAP modules, such as PM or PP, can be viewed. Entries can be created and linked in SAP Knowledge Management/Confluence. The status of the QM notification is updated in SAP and supplemented with information and links.

Employee benefits:

Employees benefit from consistent processes and information between SAP and service or QM teams outside of SAP. Further QM measures can be organised in SAP and Jira.

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