Transport Management System
You have hundreds of packages and control their delivery with SAP TMS. The routes are calculated and the delivery companies are determined, but you do not always know if or when the packages have reached their recipients. Your customers know that they are getting a delivery, but not when and by whom.
Wouldn't it be nice if you could inform your customers about the details of the delivery before the actual delivery? Moreover, if you see the receipt immediately in your system and, thus, the open orders are marked as finished, how would this feel?
In Jira, you can manage all transportation orders from SAP, maintain their status, record customer feedback, and see immediately if a transfer order has not yet reached the recipient.